The Chatwoot integration block allows you to open a Chatwoot widget to allow your user to directly talk to a human. It allows you to add a Live Chat layer on your typebot.
For this integration, you need a Chatwoot account and create a “Website” inbox:
Insert a Chatwoot block where you want to trigger the widget:
To find your website token, head over to Chatwoot in your Inbox settings:
You can prefill user information by adding collected variables to the “Set user details” inputs.
For example, if you set the “Email” input to ”[email protected]” then Chatwoot will automatically associate this email to the current user.
You can add these custom attributes that Typebot will automatically fill in for you:
You can link the current result URL to the Chatwoot conversation by creating this custom attribute:
If you are prefilling user information, by default, if you leave the ID input empty, it will set the Chatwoot user ID as either the Email or the Result ID.